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All organizations need cost efficient IT Help
Desk and System Support Services to guarantee high level productivity of
their IT Infrastructure, offer end user support as and when needed and, to
avail flawless IT management. At DCI we guarantee need based end user support.
IT Helpdesk is customized to suit each organization across all industry
verticals. Our service areas include: ·
High-end technical
support (Hardware, Software, OS, Applications) ·
Installation support ·
Up and running
support ·
Troubleshoot OS and
Application ·
Engineer level
Support List of Services ·
Desktop Support o
Telephonic, e-mail,
chat or Remote Desktop / Server control o
Roll-out services o
Virus protection o
Event/log monitoring ·
Server Support o
Server end
management/troubleshooting (OS & Apps - DB, e-mail, web etc.,) o
Back-up and data
recovery o
Application integration,
migration, rollouts mgmt, OS migration etc, o
Event/log monitoring ·
IT Security o
User administration
aspects to vulnerability assessment, tool identification etc., ·
Network Management
Support o
Implementation,
monitoring and management
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