Home >> Services >> BPO Services >> Customer Service In today's service and technology driven world our clients' consumers expect a higher level of tailored service. DCI approaches each contact with the customer as a prospect to build the client's brand and build up the customer rapport, whatever be the medium. All our customer care processes are tailored specifically to our client needs and follow a planned process flow that provides the customer a flawless service. We can provide the entire range of voice-based telephonic interactions, for customer or third party (agents, brokers, etc.).
	List of Services · Sales & Marketing Support · Customer Service Call Center o Queries on Payment o Retail Services o Administration of Changes In Customer Information o Follow Up on Escalated Calls o New customer verification o Manage Services on Status Checks o Quality Issues or Problem Resolution o Customer General Product/Service Queries & Service Resolution o Order Processing and status (Dispatch, Reorder, Shipment, rule based discounting etc)